Frequently Asked Questions
Everything you need to know about your Whif experience.
Are your fragrances cruelty-free and vegan?
Yes, all Whif products are 100% cruelty-free and vegan. We never test on animals, and we ensure our ingredients are ethically sourced.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Can I return a product if I don't like the scent?
We offer a 30-day satisfaction guarantee. If the fragrance isn't a perfect match for you, you can return it for a full refund or exchange, provided at least 90% of the product remains.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Do you offer sample sizes?
Yes, we offer a Discovery Set featuring our top-selling scents in 2ml vials so you can find your signature fragrance before committing to a full-sized bottle.