Returns & Exchanges
At Whif, we want you to love your signature scent, which is why we offer a 30-day window for returns and exchanges if you are not completely satisfied. Please ensure items are returned in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Carefully place the beauty products back into their original box, ensuring the bottle is secure and the protective seal is intact.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing